Last updated: 25/01/2026
EVFRND (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users and vendors who use the EVFRND mobile application.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. INFORMATION WE COLLECT
We may collect the following information:
a) Personal Information
Mobile number
Name
City and location details
User or Vendor role
b) Usage Information
Booking history
Charging duration
Payment status
App usage data
c) Device Information
Device type
Operating system
App version
2. HOW WE USE YOUR INFORMATION
We use your information to:
Provide EV charging booking services
Enable communication between users and vendors
Process payments and bookings
Improve app functionality and user experience
Provide customer support
Ensure platform safety and prevent misuse
3. PAYMENTS & FINANCIAL DATA
EVFRND does not store your card, UPI, or banking details
All payments are processed securely through third-party payment gateways
EVFRND only receives transaction confirmation details
4. LOCATION INFORMATION
Location data is used only after booking to help users navigate to the vendor
EVFRND does not track live location continuously
Location access is limited and permission-based
5. DATA SHARING
We do not sell or rent your personal data.
We may share limited information:
Between users and vendors for booking purposes
With payment gateway providers for transaction processing
When required by law or government authorities
6. DATA SECURITY
We take reasonable measures to protect your data:
Secure servers
Restricted access
Regular system monitoring
However, no digital platform is 100% secure, and users share information at their own risk.
7. USER & VENDOR RESPONSIBILITIES
Users and vendors must provide accurate information
Misuse of the platform may lead to suspension or termination
EVFRND is a technology facilitator and does not sell electricity
8. DATA RETENTION
We retain user data only as long as required for business and legal purposes
Users may request account deletion by contacting support
9. CHILDREN’S PRIVACY
EVFRND is not intended for users under the age of 18
We do not knowingly collect data from minors
10. CHANGES TO THIS POLICY
EVFRND may update this Privacy Policy from time to time.
Any changes will be updated within the app or website.
11. CONTACT US
For questions or concerns about this Privacy Policy, contact us at:
📧 Email: support@evfrnd.com
📞 Phone: +91 7013857956